MasReach ("we", "our", or "us") is a multi-platform advertising management platform that helps businesses create, manage, and monitor ad campaigns across Google Ads, Meta (Facebook/Instagram), and other platforms. This Privacy Policy explains how we collect, use, store, and protect your information when you use our service.
By using MasReach, you agree to the collection and use of information described in this policy.
When you register, we collect your email address and any profile information you provide. This is used to authenticate you and operate your account.
To connect your advertising accounts (Google Ads, Meta, etc.), we store OAuth access tokens and refresh tokens. These tokens are encrypted at rest and are used solely to interact with those platforms on your behalf — to read campaign data, create campaigns, and push updates you initiate within MasReach.
We store campaign names, budgets, targeting parameters (age ranges, locations, interests, gender), ad creative assets you upload, and performance metrics synced from connected platforms. This data is used to power the MasReach dashboard and campaign management features.
When a person submits a booking request through a MasReach-powered booking page, we collect the information they provide: name, email address, phone number, service requested, preferred date, and any message. This data is stored and made available to the business that owns the booking page.
When a booking form is submitted, we collect and store the submitter's phone number and their explicit opt-in consent to receive SMS messages. This record includes the timestamp of consent and the consent language presented at the time of submission. We retain opt-in records for compliance purposes.
Phone numbers collected through booking forms are used exclusively to send booking confirmations and enquiry-related messages on behalf of the applicable business. We do not sell, rent, or share phone numbers with any third party for marketing purposes. Phone numbers and SMS consent records are never used to send unsolicited or unrelated messages.
We may collect information about how you interact with MasReach, including pages visited, features used, and actions taken. This helps us improve the product.
MasReach operates an A2P (Application-to-Person) SMS messaging system to send transactional and operational text messages on behalf of businesses using our platform.
SMS consent is obtained explicitly when a person submits a booking form. The following disclosure is shown to all form submitters before they can complete a submission:
"By submitting this form you agree to receive SMS and email messages from [Business Name] regarding your enquiry. Message and data rates may apply. Reply STOP to unsubscribe."
Consent is not a condition of purchase. We maintain a timestamped record of each opt-in for compliance purposes.
You may opt out of SMS messages at any time by replying STOP to any message. Your number will be immediately removed from future messaging. You may also contact us at masreachadmin@masreach.net to request removal. Reply HELP to any message for support information.
Message frequency varies based on booking activity — typically 1–2 messages per booking enquiry. Message and data rates may apply depending on your mobile carrier plan.
Phone numbers collected through MasReach booking forms are never sold, rented, or shared with any third party for marketing or advertising purposes. Numbers are shared only with the business whose booking page collected the submission, and with Twilio (our SMS carrier) solely for message delivery.
MasReach uses the following third-party services to operate. Each has its own privacy policy:
We do not sell, rent, or share your data with any third party beyond what is required to operate these integrations on your behalf.
We retain your data for as long as your account is active. If you disconnect a platform integration, the associated OAuth token is deleted immediately. If you delete your account, all associated data — including campaigns, tokens, and assets — will be permanently removed within 30 days.
SMS opt-in consent records are retained for a minimum of 4 years to comply with TCPA record-keeping requirements, even after an opt-out is processed. Opt-out records are retained indefinitely to ensure future compliance.
Meta OAuth tokens expire after 60 days and must be renewed by reconnecting. Google OAuth tokens use refresh tokens and are renewed automatically.
We use industry-standard security measures to protect your data:
Depending on your location, you may have the following rights regarding your personal data:
To exercise any of these rights, contact us at masreachadmin@masreach.net.
MasReach uses minimal cookies — primarily HttpOnly session cookies for OAuth state management during platform connection flows. We do not use advertising cookies or cross-site tracking cookies. Your authentication session is stored in your browser's local storage, not in persistent cookies.
For privacy questions, data requests, SMS opt-out requests, or concerns, please contact us at masreachadmin@masreach.net. We will respond within 30 days.
This privacy policy may be updated from time to time. We will notify you of material changes by email or by posting a notice in MasReach before the change takes effect.